It’s probably the first big story I can remember where UGC has become a real factor in reporting, I think before that the UGC Hub was a department which was a bit unclear how you would best use them...But with Syria we were so exposed out there with not many peop..
Lisette Johnston
Lisette Johnston is a third year Journalism PhD student at City University in London. Her research interests include social media and citizen journalism and how their use impacts on broadcast coverage. She has been a journalist for twelve years, the past four with BBC TV News, and is currently a senior broadcast journalist for BBC World News. This role gives a unique insight into the workings of a major news organization and how social media and user-generated content are used there. Her current research is focused on the Arab uprisings and the Syria conflict.